Cancellation and Refund Policy

Last updated 20 August 2026

This policy applies to paid GigAmigo subscriptions when paid checkout is made available. Account creation alone does not create a paid subscription.

1. Free evaluation

GigAmigo may offer an evaluation period measured by completed applications rather than calendar days. The exact allowance and eligibility are displayed before activation. A payment card is not required unless the checkout screen explicitly says otherwise.

2. Weekly and monthly subscriptions

When available, Weekly and Monthly subscriptions provide the same product features and differ only in billing period and effective price. The price, taxes, renewal date, and billing period shown at checkout form part of the purchase terms.

3. Cancellation

You may cancel renewal before the next billing date. Cancellation stops future renewal and normally leaves paid access available until the end of the current billing period. Deleting an account or uninstalling the extension does not automatically cancel a subscription unless the product expressly confirms it.

4. EU/EEA withdrawal rights

Consumers may have a statutory right to withdraw from a distance contract. Where you expressly request immediate supply of digital services and acknowledge the consequences required by applicable law, that right may be reduced or lost after performance begins. Nothing in this policy removes mandatory consumer rights.

5. Refund requests

If the service was charged incorrectly, materially unavailable, or not supplied as described, contact us without undue delay. Include the account email, charge date, amount, and a short explanation. We will assess the request under applicable law and the checkout terms.

6. No employment-outcome refunds

Subscriptions pay for access to the software workflow, not a guaranteed recruiter response, interview, offer, or job. Lack of an employment outcome alone does not make a completed service period refundable, without affecting statutory rights.

7. Processing approved refunds

Approved refunds are returned through the original payment method where possible. Banks and payment providers may require additional processing time.

8. Contact

Send cancellation or refund questions to support@gig-amigo.com.